Frequently Asked Questions

How do I schedule my first session?

To schedule your first session, please email Cayley at cekasten@gmail.com.

Do you offer virtual sessions?

Yes, right now Cayley is offering virtual services. Cayley uses a HIPAA compliant video platform called doxy to ensure privacy and confidentiality. Phone sessions are also available if preferred.

Who do you treat?

Cayley works with children, teens, and adults for individual therapy. Parents are always included and valued in the treatment of minors.

Do you accept insurance?

Right now I am an out of network practitioner. I recommend that you call your insurance to get more information about your OON benefits for mental/behavioral health services and to learn about reimbursements.

Is therapy confidential?

Yes, the confidentiality of all communications between a client and a therapist is protected by law. A psychotherapist cannot tell anyone what you have discussed in therapy or even that you are in therapy without permission. There are scenarios in which confidentiality can be broken if there is a significant safety concern around abuse or neglect, self harm/suicide risk or harm to others.